Shipping & Return Policy

Last Updated: June 2026

Welcome to Balck Brick. We are committed to providing a smooth shopping experience for our customers. Please read our Shipping & Return Policy carefully.

Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Delivery Time

Orders are typically delivered within 7 business days from the date of shipment. Delivery times may vary depending on your location, public holidays, weather conditions, or courier service delays.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before completing your purchase.

Order Tracking

Once your order has been shipped, tracking information will be provided via email or SMS (where available).

Return Policy

5-Day Return Window

We offer a 5-day return policy. Customers may request a return within 5 days of receiving their order.

Eligibility for Returns

To qualify for a return:

• The item must be unused and in its original condition.

• The item must be returned with original packaging, tags, and accessories.

• Proof of purchase or order confirmation must be provided.

Non-Returnable Items

The following items cannot be returned:

• Products damaged due to misuse or improper handling.

• Items returned after the 5-day return period.

• Customized or personalized products (if applicable).

Refund Process

Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 5–10 business days.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Store Name: Balck Brick
Support Email: balckbric@gmail.com

We appreciate your trust in Balck Brick and thank you for shopping with us.